Coverage & clinician check

Check your coverage, then see who can take your visit

We check your plan against every insurance plan that has actually paid My Virtual Physician this year. If it passes, you'll see the clinicians licensed where you are, starting with those on shift right now.

Have your insurance card?Add a photo of the front and we'll fill in what we can read. You can correct anything below.

The company name on the front of your card.

Often printed near the logo. Some companies have several networks, and we may be in one but not another.

Clinicians must be licensed in the state where you are during the visit.

Your answers and card photo stay on this device. Nothing is sent or saved.

What your result means

  • Likely coveredYour plan pays us regularly. Book now; we confirm your benefits before the visit.
  • Needs a checkWe've been paid by your insurer, but not often, not recently, or not for your exact plan. Book and our team confirms first.
  • Not on our listWe haven't been paid by this plan. You can still be seen as self-pay, with a cost estimate up front, or through our charity care program.

Instructions for field agents

For staff of MVP's partner organizations who are helping a patient use this page. Patients do not need to read this.

Before you start

What to do with each result

Likely covered

Complete intake and connect the patient to a clinician on the list.

Needs a check

Complete intake. Do not start the visit until MVP confirms the plan.

Not on our list

Stop. Do not connect the patient to MVP and do not collect anything. Do not discuss self-pay or charity care; refer questions to MVP at (888) 224-0804.

During and after the visit